There was a time where I used to sub-contract work to others and took me a while to get all the deficiencies and the problems solved. I thought it was a good idea at the beginning but let me tell you; when a homeowner calls you not happy because of the performance and the bad workmanship that was displayed what would you? I went extra few miles to make all the homeowners happy and lost money out of my pocket. I was not worried about losing money, I was more worried about my reputation that was left in the hands of hill billies who just want to get paid.
It was a big lesson that made me a better business owner. I only employ roofers who cares about the quality not quantity. Finishing touches are the most important details of the product. If we have to spend extra few hours and rake the lawn, clean the gutters and inspect the roof over and over until everything is perfect. When the homeowner is happy and glad to see our company trucks in her driveway, it makes me feel proud of myself. From angry homeowners to smiling customers is a big success.
If we are performing repairs in different parts of the city I don’t need to be on every job site but if we are replacing a roof or re-roofing a portion of a roof I am always there. It is my responsibility to make sure everything is done as it was stated in the contract. Providing workmanship warranty for 10 to 15 years is a huge liability that I take on. Manufacturer warranty needs to be filled out and signed by me as well. Staying on top of my employees for insurance and workmanship purposes is part of the trade. Lesson was learned long time ago.
I refuse to sub-contract any work to protect our customer and the reputation of the company. It took lots of dedication and effort for me to bring OttawaRoofing.Net to where it is and i will continue to do so. We offer quality not quantity. If you are in need of free consultation or in need of roof repairs, we are always here to serve you.
When it comes to giving an estimate to a customer four or five hundred dollars over the average re-roof price can be a challenge sometimes. Especially if it’s the same homeowner who tried to save 3oo dollars from previous re-roof.
One thing you should never agree to is installing new shingles over the existing shingles. Saving 200$ now can cost you way more especially if there was hidden secrets about the plywood or the roof. I personally get upset when i see two layers of shingles on a roof. It’s called “lack of workmanship” if you ask me. When the new shingles are installed over the existing roof, it looks like sh*t. The roof never looks flat and it is too obvious from a distance. I personally spend the extra few hours now than spend a whole day ripping. Two hours of labor becomes a full day eventually because if it was a 60 bundle house, now its a 120 bundle house. If you are getting our roof replaced make sure it is actually replaced not relayed.
I was in a new residential area today and what a great job builders do installing maximum vents side by side even though on the box of the vents it says ” install minimum 8 feet apart in order to have it work properly”. Don’t worry homeowners your warranty on your new roof is only one or two years.
If 25 years shingles are only good for 10 years go after the builder not the shingle manufacturer. If 30 years shingles are only good for 15 years, go after the builder not the manufacturer. If 40 years shingles are only good for only 20 years, go after the builder not the manufacturer. Because of the installation errors and lack of ventilation homeowners say these shingles are garbage but unfortunately your builder was cheap and cared about quantity not quality. Has anyone ever bought a new home that came with a 25 years warranty??? No sh*t. If you get two years warranty out of your builder you are considered blessed.
Installing two vents side by side does not help either. When the roof vents are installed to close to each other they cancel each other out and instead of having two vents working, you only have one of them functioning. Eventually it causes hot attic air to get trapped in your attic and cook the shingles from inside. Best advise i can give any new homeowner is that hire a professional roofing company in your area to inspect your roof and point out the obvious issues or problems before the warranty runs out.
As we all know roof trusses are pre-engineered from the truss manufacturer according to the specifications that was specified by the blue-print. Framers will install all the roof trusses one by one and then sheet the whole roof with plywood. Shingles and ventilation will be installed according to the builders specifications and now we have a brand new roof.
Your attic is full of insulation and its job to keep the house warm and don’t allow any heat loss through your attic. During hot summer days your attic might get extremely hot and if the roof vents are not installed minimum 8 feet apart or there isn’t enough roof vents exhausting the attic air, it will cause the hot moist air to get trapped in your attic because of the lack of ventilation. Time being it gets so hot in your attic all the 2×4’s that is used to build your roof trusses gets twisted and they crack in the middle or became lose. Once the first 2×4 moves or shifts, it causes rest of the structure to lose stability. Plywood that is nailed on to that 2×4 caves in and problem became bigger. Also if this problem is not noticed heavy snow loads park on the roof for months also makes things worst and even cause leakage. Most of the time these problems get noticed, when the house is in the market and a good inspector actually notices it. Or next rain fall water starts to come in and when the roofing company arrives for the repairs. These types of problems are dangerous when it doesn’t get noticed and becomes a bigger issue down the road.
I have been in the contracting business for a long time and I have never asked for a fee for providing an estimate. It does add up driving all over town providing free estimates when I have to pay 120$ to fill up my truck every 3 days.
If I were to do estimates for an entire month out of my pocket I can see the increase in air miles or petro points but what kind of investment would it be in the long run? Last year I did 3 jobs in december and they were all from an estimate that was done in march and april. So it is an investment that pays off eventually and I shall never change that policy for offering free estimates within the Ottawa region. I have noticed some companies are trying to charge the customer 100$ for an estimate which will be deducted from their cost of the job but i think that is a cheap marketing technique. Pretty much you are offering that money back to the customer if they choose to go with you. If a company is not offering free estimates, they are missing out.
It may be a popular brand in U.S but surely they are trying to make a big push here in the Canadianroofing industry also. Home-Depot has terminated their contract with BPshingles and switched to Timberline as of 2012.
At one point Owens Corning shingles were a top seller in U.S and it made its way to Canada, lost its clients and it’s selling power over the years. Most builders use standard 3tap 25 years shingles with all the new homes and upgrade is always available if the buyer is willing to pay. What i”m worried about is that timberline is an expensive roofing product and only way to get the proper warranty from the manufacturer is to use all of their products to go with the shingles. Ice and water shield, felt paper, starter strips, ridge caps and even ventilation. So if you decide to buy timberline shingles, you are obligated to buy whatever else is needed to get the warranty. It’s a money-making system that is designed for you to keep buying their products. Only time you will see timberline shingles on a house is when it’s a re-roof.
Most roofing companies do offer timberline roofing products but they use it as a selling point. If you are buying a new roof you want that warranty in your hands. Canadian shingle manufacturers are always on top of their game and they operate without forcing you to buy extra over priced products to get a warranty out of them. I’ve noticed the difference in weight when it comes to timberline and they weigh as much as a 25 yrs shingles while IKO or CRC shingles are thicker and they have less fiber in them.
I am a local roofing business owner here in Ottawa, Ontario and i have been installing IKO and CRC for very long time and i prefer their products without a doubt. I choose to invest my money in Canadian brands no matter who says what.