Posts Tagged ‘Warranty’

Ottawa And The Valley Roofing Warranties

Posted: July 30, 2012 in Uncategorized
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There is a big difference between being a roofer and a roofing company. A roofer is an individual who is employed by a roofing company that gets paid per hour to perform such task. A roofing company is the one who provides solutions, quality workmanship and offers workmanship and manufacturer warranties.

In Ottawa Ontario there are two types of warranties available. First one is what i call it “tail-light warranty” offered by an individual that whom you’ll never see again, in other words; once the tail-light is disappeared so is your warranty. Second one is an official manufacturer warranty that is filled out by a company with all the contact, price, product and even an address with a valid phone number signed and dated right in front of the customer when the job is completed.

A well established roofing company will not request any money up front as long as the contract is signed and all the terms are understood by the homeowner. A start date will be determined after the color is chosen by the homeowner.

To be honest this season i sold jobs by email and never even met the homeowners until  i was actually on site with my crew. If i cant trust my customer why should the customer trust me? That is one of the reasons i refuse to ask for deposit from any of my customers. Especially getting all the referrals, it is a guaranteed sale.

We offer residential and commercial roofing, siding, foundation repairs, snow removal, snow plowing and roof-top snow and ice removal, emergency roof repairs, emergency siding repairs and offer free quotes and estimates in Ottawa and Ottawa Valley.

 

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Does Your Roofing Company Sub-Contract??? Should You Care???

Posted: March 29, 2012 in Uncategorized
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Flag of the city of Ottawa, Ontario

Flag of the city of Ottawa, Ontario (Photo credit: Wikipedia)

There was a time where I used to sub-contract work to others and took me a while to get all the deficiencies and the problems solved. I thought it was a good idea at the beginning but let me tell you; when a homeowner calls you not happy because of the performance and the bad workmanship that was displayed what would you? I went extra few miles to make all the homeowners happy and lost money out of my pocket. I was not worried about losing money, I was more worried about my reputation that was left in the hands of hill billies who just want to get paid.

It was a big lesson that made me a better business owner. I only employ roofers who cares about the quality not quantity. Finishing touches are the most important details of the product. If we have to spend extra few hours and rake the lawn, clean the gutters and inspect the roof over and over until everything is perfect. When the homeowner is happy and glad to see our company trucks in her driveway, it makes me feel proud of myself. From angry homeowners to smiling customers is a big success.

If we are performing repairs in different parts of the city I don’t need to be on every job site but if we are replacing a roof or re-roofing a portion of a roof I am always there. It is my responsibility to make sure everything is done as it was stated in the contract. Providing workmanship warranty for 10 to 15 years is a huge liability that I take on. Manufacturer warranty needs to be filled out and signed by me as well. Staying on top of my employees for insurance and workmanship purposes is part of the trade. Lesson was learned long time ago.

I refuse to sub-contract any work to protect our customer and the reputation of the company. It took lots of dedication and effort for me to bring OttawaRoofing.Net to where it is and i will continue to do so. We offer quality not quantity. If you are in need of free consultation or in need of roof repairs, we are always here to serve you.

Take advantage of the Free LifeTime Warranty shingles upgrade for your home or office. Free roofing estimates in Ottawa and the region.

How To And Where To Install Roof Vents??? Does Your Builder Care???

Posted: March 27, 2012 in Uncategorized
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I was in a new residential area today and what a great job builders do installing maximum vents side by side even though on the box of the vents it says  ” install minimum 8 feet apart in order to have it work properly”. Don’t worry homeowners your warranty on your new roof is only one or two years.

If 25 years shingles are only good for 10 years go after the builder not the shingle manufacturer. If 30 years shingles are only good for 15 years, go after the builder not the manufacturer. If 40 years shingles are only good for only 20 years, go after the builder not the manufacturer. Because of the installation errors and lack of ventilation homeowners say these shingles are garbage but unfortunately your builder was cheap and cared about quantity not quality. Has anyone ever bought a new home that came with a 25 years warranty??? No sh*t. If you get two years warranty out of your builder you are considered blessed.

Installing two vents side by side does not help either. When the roof vents are installed to close to each other they cancel each other out and instead of having two vents working, you only have one of them functioning. Eventually it causes hot attic air to get trapped in your attic and cook the shingles from inside. Best advise i can give any new homeowner is that hire a professional roofing company in your area to inspect your roof and point out the obvious issues or problems before the warranty runs out.

If you are in need of an inspection, roof repairs or roof replacement, we will be more than happy to assist you. Visit our website at www.ottawaroofing.net or call 613-255-2323 if you have any questions or concerns.

Timberline Shingles In Canada

Posted: March 14, 2012 in Uncategorized
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It may be a popular brand in U.S but surely they are trying to make a big push here in the Canadian roofing industry also. Home-Depot has terminated their contract with BP shingles and switched to Timberline as of 2012.

At one point Owens Corning shingles were a top seller in U.S and it made its way to Canada, lost its clients and it’s selling power over the years. Most builders use standard 3tap 25 years shingles with all the new homes and upgrade is always available if the buyer is willing to pay. What i”m worried about is that timberline is an expensive roofing product and only way to get the proper warranty from the manufacturer is to use all of their products to go with the shingles. Ice and water shield, felt paper, starter strips, ridge caps and even ventilation. So if you decide to buy timberline shingles, you are obligated to buy whatever else is needed to get the warranty. It’s a money-making system that is designed for you to keep buying their products. Only time you will see timberline shingles on a house is when it’s a re-roof.

Most roofing companies do offer timberline roofing products but they use it as a selling point. If you are buying a new roof you want that warranty in your hands. Canadian shingle manufacturers are always on top of their game and they operate without forcing you to buy extra over priced products to get a warranty out of them. I’ve noticed the difference in weight when it comes to timberline and they weigh as much as a 25 yrs shingles while IKO or CRC shingles are thicker and they have less fiber in them.

I am a local roofing business owner here in Ottawa, Ontario and i have been installing IKO and CRC for very long time and i prefer their products without a doubt. I choose to invest my money in Canadian brands no matter who says what.

If you are planning on re-roofing or in need of roof repairs, feel free to contact us for your free roofing quotes and estimates today.

Timberline shingles vs competitors= pay more get less or pay less get more?

Posted: February 18, 2012 in Uncategorized
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Where should i begin?

As we all know timberline is a brand if shingle manufacturer like iko, crc, bp, certenteed or owens corning. There is a huge difference in price, warranty bs and the other products.

In order to get a warranty from timberline you have to use their shingles plus 3 other qualified roofing products from timberline like ice and water shield, felt, starters or the caps. With all the other manufacturers there isn’t a major scam like timberlines to sell you more. For example competitor ice and water shield comes in 80 feet rolls but timberline only offers 65 feet for the same price. Caps for the competitor comes in 63 pieces in a bundle for 19.99 but timberline offers 45 pieces for 35.97. Starter strips for the competitor is 19.99 but for timberline 35.00 dollars. Also timberline shingles are way over priced than the competitors for the same warranty. Competitor offers 15 years iron-glad protection but timberline only offers 10 years. We are talking about the same lifetime warranty shingles here. Competitor offers 2 inch space to place the nails but timberline gives you a straight line to nail onto if you don’t warranty is void and it will blow of the wind storm and they will blame the contractor of course who else.

So in other words you pay more to get less with timberline while other Canadian manufacturers like IKO or CRC gives back more but you pay less. I refuse to sell or install timberline products in Ottawa, Ontario. I do not want to over charge my customers to support economy somewhere else. I am a proud Canadian and i will only sell what helps our economy grow. I love Canada and i will do my best to help our economy grow.

We are a local roofing company located in Ottawa, Ontario and we offer all types of roof replacements, roof repairs and roofing services for residential and commercial roofing systems. We also offer 24 hours emergency roof repairs in the region. Call us today to get your FREE roofing quotes and estimates. 613-255-2323