There is a big difference between being a roofer and a roofing company. A roofer is an individual who is employed by a roofing company that gets paid per hour to perform such task. A roofing company is the one who provides solutions, quality workmanship and offers workmanship and manufacturer warranties.
In Ottawa Ontario there are two types of warranties available. First one is what i call it “tail-light warranty” offered by an individual that whom you’ll never see again, in other words; once the tail-light is disappeared so is your warranty. Second one is an official manufacturer warranty that is filled out by a company with all the contact, price, product and even an address with a valid phone number signed and dated right in front of the customer when the job is completed.
A well established roofing company will not request any money up front as long as the contract is signed and all the terms are understood by the homeowner. A start date will be determined after the color is chosen by the homeowner.
To be honest this season i sold jobs by email and never even met the homeowners until i was actually on site with my crew. If i cant trust my customer why should the customer trust me? That is one of the reasons i refuse to ask for deposit from any of my customers. Especially getting all the referrals, it is a guaranteed sale.
We offer residential and commercial roofing, siding, foundation repairs, snow removal, snow plowing and roof-top snow and ice removal, emergency roof repairs, emergency siding repairs and offer free quotes and estimates in Ottawa and Ottawa Valley.
